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What should I know about customer service jobs?

This holiday season, more and more companies will be looking for people to fill their open customer service jobs. Getting a seasonal job in customer service will not only put some extra money in your pocket but can also be a great start to a new career. So what do you need to know before applying for a seasonal job?

1. You’ll be working a lot - A seasonal job in customer service usually comes with some extended hours attached. During the holidays, many stores and call centers stay open later than usual. You may have to work early, late or anywhere in between, so be prepared.

2. You may be doing a lot of things - Depending on where you work, you may be asked to answer phones, help customers with their shopping, process returns, or all of the above.

3. You’ll need to be patient - People can get a little stressed out during the holiday season and may, on occasion, take it out on you. Customer service jobs are best suited for people who can handle a busy workplace, a bit of pressure and the occasional frantic shopper.

Find customer service jobs.